Last updated: February 27, 2026
Introduction: This website (the “Site”) is operated by BLUERAY HOLDINGS LTD, Company Number 16847644, trading as ElvonTech. Throughout the Site, the terms “ElvonTech,” “we,” “us,” and “our” refer to BLUERAY HOLDINGS LTD. By accessing or using our Site and services, including purchasing products from us, you agree to be bound by the following Terms and Conditions (“Terms”). These Terms apply to all users of the Site. If you do not agree with any part of these Terms, you should discontinue use of our Site immediately.
Use of the Site: By using ElvonTech, you confirm that you are at least the age of majority in your country (18 in the UK) or have consent from a legal guardian. You agree to use the Site only for its intended purpose (browsing and purchasing technology products) and not for any unlawful or abusive purpose. You must not attempt to harm our Site or services by introducing viruses, hacking, scraping content, or any activity that could impair functionality. We reserve the right to terminate or restrict your access if you violate these Terms or engage in any prohibited conduct.
Account Information: If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please ensure that the information you provide (such as name, address, payment details, etc.) is accurate and up-to-date at all times. If you suspect any unauthorized use of your account, notify us immediately. We are not liable for any loss or damage arising from your failure to safeguard your account information.
Ordering and Payment: When you place an order on ElvonTech, you are making an offer to purchase the product(s) in your cart. Orders are subject to acceptance by us. You will receive an order confirmation by email when we accept your order, at which point a binding contract is formed. We reserve the right to refuse or cancel any order at our discretion. For example, we may cancel an order if a product is out of stock, if we suspect fraud, or if there is a significant error in the product price or description. In such cases, we will notify you and issue a full refund of any payment received.
Pricing and Availability: All prices on our Site are listed in the applicable currency (e.g. GBP for UK customers, USD for US customers, AED for UAE customers) and include any applicable taxes unless stated otherwise. Despite our best efforts, a small number of products may be mispriced or described inaccurately. If we discover a pricing error after you have placed an order, we will contact you with the correct price and ask whether you still wish to proceed, or we will cancel the order and refund you. Prices and availability of products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. ElvonTech is not responsible if a product is out of stock or unavailable, but we will strive to remove or mark unavailable items promptly.
Payment Methods: We accept major credit and debit cards (processed securely via Stripe) as well as PayPal for transactions. By submitting a payment, you represent that you are authorized to use the payment method and authorize us (and our designated payment processor) to charge the full order amount, including any applicable taxes and shipping fees. All payment details are handled with encryption and security by our payment providers; ElvonTech does not store your full credit card information on our servers. If a payment is declined or reversed, we may cancel your order or suspend delivery of the products.
Shipping and Delivery: ElvonTech offers shipping to the United Kingdom, United States, and United Arab Emirates (with plans to expand to other regions in the future). Our Shipping & Delivery Policy provides detailed information on shipping options, costs, and estimated delivery times. By placing an order, you agree to pay any shipping fees displayed at checkout and to provide a valid delivery address. Delivery time frames are estimates and not guaranteed, as delays can occur due to carrier issues, customs, or unforeseen events. Title and risk of loss for products pass to you upon delivery to your address (or upon shipment if you arrange your own carrier). International customers are responsible for any import duties or taxes imposed by their country’s authorities. We are not liable for delays or failures in delivery caused by factors beyond our control (such as customs clearance delays or carrier errors), but we will assist you in resolving any delivery issues.
Returns and Cancellations: We want you to be satisfied with your purchase. Our Refund & Returns Policy outlines your rights and the procedures for returns, exchanges, and refunds. In summary, we offer a 30-day return window for most products, provided the items are in original condition and packaging. If you change your mind about a purchase, you have the right (under UK law) to cancel your order within 14 days of receiving the goods (the “cooling-off period”), and our 30-day policy extends this minimum right for added peace of mind. To initiate a return or cancellation, you must contact us within the applicable timeframe. We may require proof of purchase (e.g., order number, receipt) and may provide you with specific return instructions (such as an RMA number or return address). Refunds for returned items are typically processed back to the original payment method within 14 days of us receiving the returned product (or proof of return shipment). Please note that certain items may be excluded from our general return policy (for example, perishable, personalized, or intimate items, or digital downloads if we offer them) – any such exceptions will be clearly indicated on the product page or at purchase time. If a product arrives damaged or defective, notify us as soon as possible (ideally within 48 hours of delivery) so we can arrange for a replacement or refund. For full details, please review the complete Refund & Returns Policy.
Product Descriptions and Warranty: We strive to ensure that product descriptions, images, and specifications on our Site are accurate and represent the products faithfully. However, we do not guarantee that all content is error-free, complete, or current. Minor differences (such as color variations due to display differences) may occur. The products we sell (such as electronics or hardware) may include manufacturer warranties or guarantees. Any manufacturer warranty that is provided will be detailed in the product description or included with the product packaging. ElvonTech itself does not provide additional warranties beyond those offered by the manufacturer, except as required by law. If you encounter an issue with a product, you can reach out to us for assistance, and we will facilitate warranty claims with the manufacturer or supplier when possible. Your legal rights under consumer law for faulty goods (e.g., the UK Consumer Rights Act 2015) remain unaffected.
Intellectual Property: All content on the ElvonTech Site – including text, graphics, logos, images, product listings, software, and design – is the property of ElvonTech (BLUERAY HOLDINGS LTD) or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. Our name “ElvonTech” and associated logos or slogans are trademarks/service marks of BLUERAY HOLDINGS LTD. You are granted a limited license to access and make personal use of the Site for shopping and information purposes. Prohibited uses: You may not reproduce, distribute, modify, or create derivative works from our Site content without express written permission. You also may not use any meta tags or hidden text using our name or trademarks without our express consent. Unauthorized use of our intellectual property is strictly prohibited and may result in termination of the limited license and legal action.
Limitation of Liability: To the fullest extent permitted by applicable law, ElvonTech (BLUERAY HOLDINGS LTD) and its directors, officers, employees, affiliates, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of products. This includes, without limitation, damages for lost profits, lost revenue, lost savings, loss of data, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise. Our total liability to you for any claim arising from your use of our services or purchase of our products shall not exceed the amount you paid to us for the specific product or service in question. Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any breach of obligations under applicable product safety laws; or (d) any matter in which liability cannot be limited or excluded by law. Your statutory rights as a consumer are not affected by this section or any other provision of these Terms.
Indemnification: You agree to indemnify and hold harmless ElvonTech (BLUERAY HOLDINGS LTD) and its affiliates, officers, directors, and employees from any claim or demand (including reasonable legal fees) made by any third party due to or arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your use of the Site in violation of others’ intellectual property or privacy rights.
Governing Law & Jurisdiction: These Terms and any separate agreements by which we provide you services shall be governed by and construed in accordance with the laws of England and Wales. By using our Site or buying our products, you agree that any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms or your use of our services shall be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that if you are a consumer resident in the UK, you can bring a claim in the UK courts. If you are a consumer resident outside of the UK, you may also have rights to bring proceedings in your home country under applicable consumer protection laws. We will comply with any applicable laws that provide you with a right to file claims in your local courts or under your local jurisdiction’s laws.
Changes to Terms: We may update or modify these Terms from time to time. Updates will be effective when posted on this page with a new “Last updated” date. It is your responsibility to review the Terms periodically for any changes. Your continued use of the Site after any modifications indicates acceptance of the updated Terms. If we make material changes, we may provide additional notice (such as adding a statement on our homepage or notifying you via email if you have an account).
Contact Us: If you have any questions or concerns about these Terms & Conditions, please contact us at info@elvontech.com. You can also reach us by mail at ElvonTech (BLUERAY HOLDINGS LTD), International House, 55 Longsmith Street, Gloucester, GL1 2HT, United Kingdom. We will do our best to address your inquiry promptly and amicably.
